St. Paul's Hospital patient & visitor guide

An overview for patients and visitors about information and services at St. Paul’s Hospital.

Mother holds her newborn as her friend smiles at the baby

Whether you’re a patient of St. Paul’s Hospital or visiting one, use this guide to plan a smooth visit.

Before you come to St. Paul's Hospital

This page contains information on preparing for appointments, what to bring with you to the hospital, visitor information for family and loved ones, and other important patient services. Please review this information before your visit.

Confirm your appointment

If you are a patient coming to a day (outpatient) clinic, call the clinic to confirm your appointment. 

Clinic list

Info for surgical patients

  • Your doctor may want you to have some routine tests done before your surgery. If tests are required, please bring the requisition to the hospital, signed by your doctor.
  • Call your surgeon’s office the afternoon before your appointment to ask what time you should arrive at the hospital. If you feel ill and/or have a fever or high temperature, tell your doctor.

For new and expecting parents

You will need to bring many things to the hospital when you're having your baby. Our Pregnancy, Birth and Newborn Centre offers resources to help expecting parents prepare. Learn more about giving birth at St. Paul's Hospital.

Newborn baby resting on their mother's chest

Know what to bring

Be aware of what you need to bring to the hospital. Also, consider what you should leave at home or with a loved one. Bring the following items if you are staying overnight at St. Paul's Hospital for treatment:

Visiting hours & family presence

Family — defined as those closest to you — play an important role in a patient’s and resident’s well-being. Families and close friends are welcome to visit at any time. Providence Health Care does not restrict visiting hours.

Contacting patients

Patient sitting on a hospital bed and talking to a doctor

Know your rights & responsibilities

Learn more about the rights you possess as a hospital patient, including privacy and confidentiality. As a patient, you also have responsibilities as an active participant in your healthcare journey.

Getting here

St. Paul’s Hospital is located in downtown Vancouver. Please plan your trip in advance and allow plenty of time for transit and parking as well as planning for any accommodation you or family members may need.

Local accommodation

There are times when residents from outside the city must travel to Vancouver for non-emergency, physician-referred medical care. We understand that this can be a stressful time.  There are many things to coordinate in your personal life to make this trip as smooth and comfortable as possible.

Accommodations near St. Paul’s Hospital

We cannot recommend or endorse these accommodations. We are only providing the information for your convenience.

Hotels and accommodations with special rates for St. Paul's Hospital patients

Please ask each hotel or other accommodations if they have special rates for medical travel. Many do and will offer you a discount.

Local accommodation map