Mount Saint Joseph Hospital patient & visitor guide

An overview for patients and visitors about information and services at Mount Saint Joseph Hospital.

Surgeons and nurses smiling in an operating room

Before you arrive at Mount Saint Joseph Hospital for your appointment, take time to prepare to ensure everything goes smoothly.

Getting organized

Whether you have a same-day appointment or need to stay overnight at the hospital, we recommend you do the following:

Complete routine tests

If your doctor has asked you to get a routine test done before your appointment, you need to take the requisition form with you when completing the test.

Ensure you have completed all the routine tests requested. The results from these tests will allow us to provide you with the best level of care. Tests should be completed several days before your appointment.

Confirm your appointment

We recommend that you call ahead to confirm your appointment time and location.

You should call the afternoon before your appointment, if not sooner.

For clinic phone numbers, visit our Clinics page. If you have are having surgery, you can call Surgical Daycare at 604-877-8333.

Plan how you will travel home

Confirm with the clinic or surgical ward whether you will be able to drive or take public transit alone after your procedure.

If you are not able to drive or take public transit alone, you should arrange ahead of time for someone to pick you up at the hospital when you are discharged.

Getting here

Mount Saint Joseph is located on the east side of Vancouver. Please plan your trip in advance and allow plenty of time to get here and to park.

Transportation and parking

Whether you are driving or taking public transit to get to Mount Saint Joseph, please take a few minutes to review information on transportation and parking. This includes details on dropping off and picking up. 

Learn more

Travel Assistance Program

If you are travelling from outside of Vancouver for your appointment, you may be eligible for travel assistance. The Province of BC offers a Travel Assistance Program (TAP) for British Columbians who must leave home for non-emergency medical services.

Learn more


There is a lot to think about when coming to the hospital. Here is a checklist of what to bring to make your overnight visit at Mount Saint Joseph more comfortable.

Know your rights and responsibilities

As a hospital patient, you have rights around privacy and confidentiality. You also have a responsibility to be an active participant in your healthcare journey.

Learn more