Upper Extremity Outpatient Clinic

Preparing for your visit

To get the most out of your appointment and to have a smooth experience, here are some tips for planning your visit.

Getting ready

  • You may be instructed to wear specific types of clothing to make assessments easier for your team, for instance short sleeves or shorts.
  • If you do not speak English and require an interpreter (at no cost to you), please let us know in advance.
  • If you need a sign language interpreter (at no cost to you), please let us know in advance.
  • Please note or think about any changes in your condition since your last visit.
  • All of Providence Health Care’s hospitals and residences are scent-free environments. Please do not wear scented products.

Arriving at the hospital

Starting October 1, 2025, this clinic will begin using a new tool called I’m Here Now! Remote Waiting.

This tool lets you use your phone to tell us when you arrive at the hospital, or if you are running late. The clinic can also send you updates while you wait.

You will have this option if your clinic is using the tool and we have your phone number or email address on file. On the day of your appointment, we will send you a message with a link to use the tool.

Thank you for helping us try this new way of staying in touch and improving your visit. Learn more.

Transportation & parking

Remember to allow time (approximately 30 minutes) before your appointment to get from your car or transit to the clinic area. If you are new to the clinic and need directions when you arrive at St. Paul’s Hospital, ask a volunteer or reception for directions to our front door. Please remember the name of the clinic to get the best assistance.

Learn more

What to bring

  • Notes about any changes in your condition since your last visit
  • If you like, a trusted friend or family member who can give you emotional support and help you
  • A list of your current medications and your BC Care Card
  • Names of additional medical care providers that you see
  • Questions and concerns that you would like addressed by the team

Last reviewed: September 19, 2025