Food Services Onboarding

Providence Health Care (PHC) values the close relationships we have built with our food services staff and we are excited to bring this important service in-house across Providence sites.

Thank you for your partnership and dedication to our shared work over the years. We have always been one team working together to deliver exceptional care and we look forward to formally welcoming you into the Providence family.

Starting your Providence employment

Thank you to everyone who completed an Employee Information Form. Providence HR may reach out to you if we require more information in creating your employee profile.

As a reminder, if you are on a work/study permit or work visa, please email a copy to: WelcomeFoodServices@providencehealth.bc.ca. This information is essential and required to determine work eligibility at Providence.

Important Documents

All staff bulletins and other documents will be uploaded here when ready. Check back here often for updates!

Upcoming Events & Important Dates

We look forward to seeing you at the Orientation Fairs!

Orientation Fairs – June 7 to 10, 2022

On-site Orientation Fairs will take place at each Providence worksite from June 7 to 10, 2022.

All Food Services staff (full-time, part-time and casual) are asked to attend one of the Orientation Fairs to log-in to your new PHC account, create a Learning Hub account and receive additional training and support to prepare you for starting your Providence employment!

Please see the sign-up sheet posted at your worksite Welcome Whiteboard.

Staff may attend any of the Orientations Fairs (it does not have to be your home worksite).

Contact information

We know that any change can be difficult and may be a source of stress. We want everyone to know that we are looking forward to you joining Providence and we are committed to doing everything we can to ensure your employment transition is a positive experience.

Please reach out to us at any time throughout this process at WelcomeFoodServices@providencehealth.bc.ca.

We also encourage staff to reach out to your union. If you have any questions or need help with a specific situation related to the health sector collective agreement, please email the Hospital Employees’ Union (HEU) at return@heu.org.

*Please Bookmark this page, more important information will be uploading here throughout your onboarding process.

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Why is this happening?

To learn more about Bill 47 (Health Sector Statutes Repeal Act) and the Ministry of Health's phased approach to repatriating food services and housekeeping contracts in BC hospitals, please read the below Government of BC News Releases:

Cleaning, dietary workers coming back in-house at B.C. hospitals (Aug. 30, 2021)

Seniors and patients to benefit from fair workplace legislation (Nov. 8, 2018)