Health Care Providers

Email and SMS

Information about SMS Messages and Email. 

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Zoom

Zoom is user-friendly and can be accessed via a web browser or a mobile application (iOS, Android).

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Citizen Support Help Desk

To assist our patients with virtual visits, we now have a Citizen Support Help Desk.

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Doxy.me

Information about using Doxy.me

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FaceTime

Facetime is available on Apple devices.

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Skype for Business

View Skype for Business User Guides. 

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SRFax

SRFax is a secure email-to-fax service that is available for use for providers who need the ability to prescribe remotely during the COVID-19 crisis. 

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Shared Care

Information about RACE and eCASE strategies. 

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College Practice Guidelines

View practice guidelines. 

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Using CST Cerner for Virtual Visits

For CST Cerner live sites, CST Cerner is the electronic health record for documentation of telehealth and virtual patient visits.

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Remote Access to Front End Speech Recognition (FESR)

You are able to access Fluency Direct (for use with CST Cerner) and Fluency Flex (for sites not yet on CST Cerner) via your Citrix desktop.

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Patient Notice

Before engaging in a video visit with patients, please provide them with