Info for Visitors

We encourage family and friends to visit as much as you like.

Visiting Hours – Family presence at Providence Health Care

Family plays an important role in a patient’s and resident’s healing process. Families are welcome to be present at any time – Providence Health Care does not restrict visiting hours to family members. Click here to learn more.

For more information, including visiting at meal time and patient weekend or day passes, take a look at our ‘Making the most of your Visit’ booklet. Please share it with your family and friends. If you don’t receive one soon after moving in, please ask your social worker.

Contact a Patient

Email a patient or resident at Holy Family Hospital.

To contact a patient or resident directly at Holy Family Hospital or to confirm that they are at the hospital, please call 604-806-8011.

Family Gatherings

We have one or two rooms available for families to use for gatherings. Catering can be arranged through Food Services. Please ask Food Services about their charges. If your family prefers to bring in food – no problem! After the gathering, we ask the room be left clean for the enjoyment of other residents.

Pets

Pets are also welcome visitors. We ask the owner of the pet to keep the visiting animal under control at all times, so your pet will not be the cause of someone being hurt or falling. Pet owners are responsible for immediate clean up after the pet both within the residence and on surrounding property. We may also have a pet or two who live in our home. Donations are welcome to pay for their food and veterinary services. If you would like to help us in caring for our pets, we would love to have you be part of our pet care team. Just let one of us know. If you have allergies to any animal, please let us know.

Provincial Influenza Policy

Visiting Holy Family Hospital? Here’s what you need to know about keeping our patients and residents safe during Influenza season.