Adult Red Cell Disorders Program

When you arrive

How long will my appointment be?

First appointments take longer than follow-up appointments.

  • Your first appointment may take about 2 hours. After your visit to the clinic, you will likely go to the St. Paul’s Hospital Outpatient Blood Lab for blood tests.
  • Follow-up appointments usually take 30 minutes to 1 hour.

We do our best to stay on time. Unfortunately, your appointment may be delayed by unforeseen circumstances. We recommend that you come prepared for delays. For example, make sure your arrangements for things like babysitting, elder care and parking can accommodate a longer than usual appointment.

Meet the team

Hayley Merkeley Headshot

Hayley Merkeley

MD FRCPC

Medical Director, Adult Red Cell Disorders Program

Bio
generic headshot

Nina Sandhu

RN

Adult Red Cell Disorders Program

Bio
Headshot of Stephanie Garland

Stephanie Garland

BSc(Pharm), ACPR, PharmD

Adult Red Cell Disorders Program

Bio
Rajwant Minhas

Rajwant Minhas

PharmD

Adult Red Cell Disorders Program

Bio
Stacey Cave Headshot

Stacey Cave

B.A.Sc., MPT

Adult Red Cell Disorders Program & Adult Bleeding Disorders Program

Bio
Jill Kipnis Headshot

Jill Kipnis

Bsc. PT

Adult Red Cell Disorders Program & Adult Bleeding Disorders Program

Bio
An outline of a person

Cristal Egan

Program secretary

Adult Red Cell Disorders Program

Bio

Before you leave

At the end of your first appointment, the nurse or doctor will give you a program contact card. If you don’t get a program card, feel free to ask for it.

After every appointment, the nurse will tell you about your next visit. Be sure you understand what is going to happen next. For example, know the time and place of your next visit or if someone will call you with this information.

If you are unsure about what your next steps are, don’t be afraid to ask a member of your team. We are there to help you.

Last reviewed: September 19, 2025