St. Paul’s Foundation today announced the largest donation in Canadian history by a private citizen to a single medical facility. This unprecedented philanthropic donation will support the transformation of health care for British Columbians with the creation of the new St. Paul’s at the Jim Pattison Medical Centre, a world-class medical and research centre in the heart of Vancouver.
Patient Rights + Responsibilities
It is important for your comfort and safety, that you know your rights and responsibilities while you are here.
Safety During Your Stay
At Providence Health Care, we want to give our patients the best care. Patients who take part in their own care do better and stay safer. Please take a few minutes to review these simple tips that will help make your hospital stay a safe and positive experience. For more information, click here.
In order for us to care for you, it is important that we understand each other. If we use words or phrases that you do not understand or if we give you forms or other written materials that are not clear, please ask us to explain. If you do not speak or understand English well enough to have conversations about your health, we can book an interpreter (at no cost). For daily communication we use various tools, such as pictures and translated cards.
Questions or Concerns
We are always working hard to improve our care and services. Please let us know right away if you have any concerns so we can address them as quickly as possible. If you have concerns about your daily care, we ask that you speak with the team member or the team leader (clinical nurse leader). Please refer to our Feedback section for more information.
All patients admitted to St. Paul’s Hospital or and Mount Saint Joseph Hospital (except for those unable to provide consent) are currently offered an HIV test with their routine blood work. For more information click here.
For the comfort and safety of all patients, and in keeping with city bylaws, the hospital is a smoke-free building. For more information on our policy, click here.
- St. Paul's Hospital
- Emergency Services
- Health Services
- Info for Patients + Families
- Patient Services
- What to bring with you
- Info for Surgical Patients
- Private Rooms
- Non-Residents of British Columbia and International Patients
- Mail + Pay Phones
- Well Wishes Email
- Travel + Accommodation
- Going Home
- Patient Rights + Responsibilities
- Your Privacy + Confidentiality
- Cashiers Office + Info Desk
- Patient Records
- Become a Patient and Family Partner
- Info for Visitors
- Parking + Transit
- Angel's Cradle
- Mount Saint Joseph Hospital
- Holy Family Hospital
- Youville Residence
- St. Vincent's: Langara
- St. Vincent's: Honoria Conway-Heather
- St. Vincent's: Brock Fahrni
- St. John Hospice
- Providence Crosstown Clinic
- Community Dialysis Units
Dr. Scott MacDonald, Providence Crosstown Clinic