Safety During Your Stay

The safety of patients, staff, and visitors is our priority.

To learn more about patient safety, ask for a copy of the pamphlet Patient Safety – It’s Everyone’s Responsibility.

Talk to your Health Care Providers

Speak up if you have questions or concerns. Ask us about your treatment or procedure. Review consents for treatment before you sign them and make sure you understand exactly what you are agreeing to. Tell us about any changes in your health or condition. Write down questions to ask if you need more information or do not understand. If you like, get a family member or friend to ask the questions for you. Write the answers down. Ask for an interpreter if you are hearing impaired or if English is not your first language.

Wash Your Hands

It is very important that you wash your hands often and very well. Wash your hands before you eat or before putting anything in your mouth. Ask family and friends to wash their hands before and after they visit you. Remind all doctors, nurses and other care staff – in a polite and respectful way – to wash their hands before caring for you. This is very important in order to prevent the spread of infection.

Contact Information

Providence Health Care Patient Safety
Tel: 606-682-2344, ext 66018
Email: patientsafety@providencehealth.bc.ca