Fiona Dalton

Fiona Dalton became President and Chief Executive Officer of Providence Health Care on April 23, 2018.

Fiona holds a BA Honours in Human Sciences from The Queen’s College, Oxford University. She received an Honorary Degree of Doctor of Science from the University of Southampton in 2017.

Fiona has amassed over 27 years of increasingly senior health care experience, distinguishing herself as a values-based leader, cultivating ethical and progressive organizational cultures that put patients and residents first. Under her previous leadership as the CEO of University Hospital Southampton NHS (National Health Service) Foundation Trust in the United Kingdom, the NHS’s Care Quality Commission ranked the hospital as “Good” overall and “Outstanding” in the “Well Led” category.

Fiona is passionate about improving patient outcomes and organizational performance by focusing on improving quality, safety, staff wellness, staff engagement, and fiscal and environmental stewardship. She is an ardent champion of enabling and spreading research and innovation—from ideas formulation to pilot-implementation to scaled-up commercialization—that have positive real-world impacts.

As CEO of Providence, Fiona has led the organization in achieving key recent milestones, including:

• Provincial government approval of a new $2.2-billion hospital (St. Paul’s Hospital, Vancouver, British Columbia), being constructed for completion in spring 2027
• Provincial government approval of a new $638-million state-of-the-art Clinical Support and Research Centre (CSRC) at the new St. Paul’s Hospital. This is where life-saving discoveries are advanced from the lab to the hospital and to communities across BC and beyond
• Development of a comprehensive Indigenous Wellness & Reconciliation Action Plan
• Establishment and launch of a new sister organization—Providence Living—to focus on developing new seniors care solutions
• Commencement of a new long term care seniors’ community project in Vancouver, modelled on European “dementia villages”
• Becoming a founding member of the Canada Digital Technology Supercluster, and partnering on key projects with private and public industry to help make Canada a global hub for digital technology innovation
• Expanding Providence’s substance-use and harm-reduction services, including opening Canada’s first and only in-hospital Overdose Prevention Site and launching a virtual version of Providence’s Rapid Access Addictions Clinic
• In 2023, Road to Recovery at St. Paul’s Hospital launched. This is a first-in-Canada model of care that is expected to cut weeks on waitlists and support patients to move through a full spectrum of treatment services all in one location. This model is expected to expand across BC.
• Launch of Providence’s innovation ecosystem, including Providence Health Care Ventures, to enable commercialization of technology-driven solutions
• Achievement of “Exemplary Standing” from Accreditation Canada for Providence’s 2022 Accreditation Survey

Fiona’s diverse health care experience, her commitment to Truth & Reconciliation with Indigenous People, her emphasis on collaboration, innovation, organizational culture, performance excellence, and her focus on staff/physician engagement and patient involvement are leading Providence in helping to transform health care for all people living in B.C.