Language services

Information on interpretation services available at Providence Health Care and how to request this service.

Overview

It is important for you to understand your care team, test results, and treatment. Professional interpretation services are available at all our sites. This is a free service.

Professional interpreters explain health care discussions in your language and English. They make sure you understand the concepts being explained.

What to expect

  • You can ask for language services when you book your appointment.
  • The interpreter may be onsite or available over the phone or by video.
  • Appointments are often longer than usual.
  • Your information remains confidential.

Support for Indigenous Peoples

The Indigenous Wellness Liaison Team is here to support your health journey. Team members offer cultural support and healthcare advocacy. Learn more below or call them at 604-682-2344,62937 or email IWL@providencehealth.bc.ca.

  • Indigenous wellness services

    The Indigenous Wellness Team at Providence is available to support Indigenous patients and their families. We are here to coordinate culturally safe wellness supports and services.

Education & resources

Useful resources

Find this service near you

Ask a member of your health care team to request language services.

  • Interpretation is available in 240 languages including French and American Sign Language.
  • Communication Access Realtime Translation (CART) is available for the hard of hearing.