Non-emergency

Non-emergency callers could wait longer for medical care in B.C.

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wait times, Non-emergency
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DARRYL DYCK For The Globe and Mail

People calling 911 in non-emergency situations could soon wait longer for medical help as changes proposed to the provincial ambulance service’s rules could mean firefighters and municipal first responders stop answering over a third of medical calls.

The change would be included in the second phase of a sweeping overhaul of the response protocols of the B.C. Ambulance Service first enacted last fall. Known as a Resource Allocation Plan, it meant dozens of 911 calls were downgraded from emergency status, leading to slower responses without lights and sirens.

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