Registration Business Analyst

Work Area: 
HIM VCH Data Quality
Temporary Part Time
End Date: 
Apr 1, 2022
Job Category: 
Management/Non Union
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.


Reporting to the Manager, Registration Standards, Quality and Projects, the Registration Business Analyst plans, analyzes and implements new client administration applications including for Client Identity Management (Provincial Enterprise Master Person Index (EMPI)), Client Registration (ADT Systems (Eclipsys, Cerner, GE Care Cast, McKesson, Meditech and CAIS)) and Client Scheduling (Enterprise Scheduler, CWS etc.). The role will also look at enhancements to existing applications for all relevant sites within the organization and ensures the applications meet the needs of the users as well as the standards for client identity management and client registration data collection and reporting requirements. Assists in the development, maintenance, and rollout of tools to assist in data collection, integrity and integration including the Program/Careteam Database, Lower mainland Indicator Reporting, Bed Map Database and Provincial Web Application. Maintains and supports software applications by troubleshooting and providing solutions to users related to application use problems. Develops, maintains, and disseminates applicable system and user documentation and communications.

Bachelor’s degree in the area of Health Information Management/Technology, Science (Finance, Mathematics, etc.) or Business Administration, minimum of three (3) years’ recent related experience
or an equivalent combination of education, training and experience.

Skills And Abilities:
Comprehensive knowledge of policy and standards for client identity management and client registration data collection.
Working knowledge of information security and confidentiality guidelines and policies such as the Freedom of Information and Protection and Privacy Act.
Knowledge of project management methodologies and techniques, principles and practices.
Understanding of systems analysis and design, related tools and techniques (e.g. data flow diagrams, etc.), and continuous quality improvement.
Knowledge of hospital operations and health care administration requirements.
Demonstrated verbal and written communication skills including strong business writing skills and the ability to effectively communicate technical information to a variety of audiences.
Ability to analyze operational problems and identify innovative solutions.
Ability to work effectively with people from various disciplines with varying degrees of functional and technical experience.
Demonstrated ability to manage effective relationships with vendors and external organizations.
Effective interpersonal and facilitation skills including the ability to work effectively with diverse user community.
Ability to coordinate and lead work groups.
Ability to manage own work activities to achieve maximum efficiency.
Ability to effectively utilize related hardware and software.
Skilled in Microsoft Office for Business.