Health Care Support Worker (Long Term Care)

Work Area: 
Base Site: 
Youville Residence
Temporary Full Time
End Date: 
Apr 1, 2022 or return of incumbent
Job Category: 
Student and Internships
Support Services
Residential Care Facilities
0700-1500, 1500-2300
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Health Career Access Program

Paid training opportunity to become a registered Health Care Assistant

How to get your career started

COVID-19 has increased the need for Health Care Assistants in long-term care and assisted living services.

Through the Health Career Access Program, the Province will pay for your post-secondary education.

New hires in the program start in a Health Care Support Worker position and receive paid training that leads to full qualification as a Health Care Assistant. 

Please note: All successful program applicants must start as a Health Care Support Worker before advancing to a Health Care Assistant position.

Health Care Support Worker

Health Care Support Workers are supervised by Registered Nurses or other regulated health care professionals. They provide a variety of critical non-clinical, non-direct care supports to patients and residents.

Duties include:

  • Participating as an integral member of a healthcare delivery team
  • Establishing a caring relationship with clients, residents and families
  • Providing support and assistance with mealtime activities
  • Providing support and assistance in carrying out activities
  • Performing housekeeping duties
  • Greeting and directing visitors
  • Restocking supplies
  • Completing and maintaining relevant records

Health Care Support Workers earn $20.95 an hour. 

Health Care Assistant

Health Care Assistants are members of the health care team who provide personal care in a variety of health care settings including acute care hospitals, assisted living facilities, group homes, residential care and community care.

They are supervised by Registered Nurses or other regulated health care professionals and follow established care plans to provide personal care such as bathing, grooming, dressing, assisting with meals and oral hygiene.

Duties include:

  • Helping in the delivery of nursing care, including taking temperature, pulse and respiration readings
  • Documenting information on a patient’s chart
  • Responding to call bells/alarms in hospital settings
  • Observing and monitoring patient progress, symptoms and behavioural changes and reporting significant observations
  • Utilizing mechanical aides (specialty beds, lifts, wheelchairs and stretchers) to transport patients
  • Providing assistance with positioning, lifting and/or transferring patients using established lifting/safety techniques
  • Maintaining a clean and safe environment for patients and staff

Apply for the Health Career Access Program today!

Stage 1: Start as a Health Care Support Worker

Stage 2: Complete basic training and onboarding

All newly hired health care support workers must complete a provincially standardized training and onboarding program. This is provided by your employer.

You will be paid for your time and any course fees will be covered. 

Stage 3: Become a Health Care Assistant

After you complete basic training and pass a probationary work period, you enter a structured education program to become a Health Care Assistant that you complete while you are working. 

The program is delivered as a partnership between your employer and an established post-secondary institution
It will take about a year complete and is provided to you at no cost

Health Care Support Workers will be paid $785 a week while attending class or participating in clinical training as part of the education program.

Apply Today!

Summary of Health Care Support position Under the direction of a Registered Nurse or another regulated healthcare professional, performs a variety of non-direct and/or non-clinical healthcare supports to clients, residents, families, and/or visitors in long term care, assisted living and home settings in accordance with the established care plan and safety requirements.


Ability to communicate effectively, both verbally and in writing.
Ability to deal with others effectively.
Ability to organize work.
Physical ability to carry out the duties of the position.
Ability to operate related equipment.


Grade 10, including successful completion of English 10 or equivalency.


Participates as an integral member of a healthcare delivery team to provide a variety of non-direct and/or non-clinical healthcare supports to clients, residents, families and/or visitors to meet established needs.

Establishes rapport with clients, residents and families, and assists in promoting physical, emotional, cultural, social, and spiritual well-being. Observes clients and residents, and their environments, to identify and report unsafe conditions, behavioral and/or physical changes to designated supervisor.

Assists with mealtime activities; sets up, welcomes and transports clients or residents to dining areas, sets up and collects meal trays, assists with limited food preparation such as heating prepared food, making tea, coffee, toast, , etc. where clients or residents require support.

Provides assistance in carrying out activities; sets up supplies and equipment, assists with transporting clients or residents to designated areas, encourages participation in activities and provides support to clients or residents where required.

Performs housekeeping duties such as sweeping and mopping floors, vacuuming, dusting, washing dishes, and washing, drying, folding, and delivering laundry, where required.

Greets visitors and others in accordance with established safety, security and infection control procedures and guidelines; provides information and/or redirects to appropriate person or area, where required.

Checks and restocks supplies as required, including personal care, first aid, and housekeeping supplies and assists in taking inventory.

Completes and maintains related records electronically, or using documents such as inter-shift communication books, daily log sheets and progress reports related to non-direct and/or non-clinical healthcare activities.

Performs other related duties as assigned.