Director, Indigenous Cultural Safety Development

Work Area: 
Indigenous Reconciliation
Base Site: 
St Paul's Hospital
Regular Full Time
Job Category: 
Management/Non Union
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.


Reporting to the Vice-President, Indigenous Wellness & Reconciliation (IWR), the Director is responsible for leading organizational development strategies, and providing strategic and transformational leadership to PHC, with respect to progressing the Calls to Action of Canada’s Truth and Reconciliation Commission, the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), and the findings and recommendations of In Plain Sight. The Director ensures the full integration and synergy of Indigenous cultural safety with PHC’s organizational culture and operations.

Stemming from a strong grounding in cultural safety and humility and anti-racism, and cultural experience with one or more of Canada’s Indigenous groups, the Director provides expert and partnership-oriented counsel and leadership in advancing commitments to cultural safety, truth and reconciliation, and wellness for Indigenous peoples from throughout BC. The Director is a consultative resource that functions at all levels of the organization, across all programs and services, and all sites. The Director supports management and implementation of PHC’s Indigenous Wellness and Reconciliation action plan and its integration with PHC’s strategic plan; builds and maintains strong internal and external relationships; participates on internal and external working groups; establishes, delivers and evaluates Indigenous cultural safety training and education programs, tools, and resources; and, leads projects designed to embed Indigenous cultural safety throughout the corporate processes and policies of PHC. The Director will be expected to have strong skills in change management, consensus development, communication, problem solving, and decision-making.

Key interactions in addition to internal organizational contacts include health authorities, First Nations governments and organizations, Indigenous organizations, and patients/family members, and members of the public.


Strong interpersonal and team-based skills and the ability to motivate and influence organizational leaders, physicians, staff and volunteers, and community members, to embrace and take action on Indigenous cultural safety.
Demonstrated leadership and initiative in developing, implementing and evaluating strategies and approaches for Indigenous cultural safety development, organizational development and capacity building.
Knowledge and understanding of Indigenous health and wellness; cultural protocols; Indigenous community organizations and services; and, policies, directions, research literature and trends relating to Indigenous health and wellness.
Knowledge and understanding of Indigenous cultural safety, cultural humility, Indigenous-specific racism, anti-racism, critical race theory, and colonialism past and present.
Knowledge and understanding of Indigenous data governance.
Knowledge and understanding of the Truth and Reconciliation Calls to Action, the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), In Plain Sight, and other related policies and reports.
Knowledge and comprehension of PHC’s Mission, Vision, Values, and strategic priorities.
Knowledge of complex organizational and system dynamics in terms of involving multiple stakeholders and partners.
Demonstrated ability to provide leadership, guidance and direction to staff, to build effective partnerships, and to build credibility, understanding and trust within the organization and with external partners and organizations.
Demonstrated ability to establish and manage advisory/steering structures.
Excellent communication and facilitation skills, including strong executive writing and presentation skills.
Advanced skills in complex problem solving, planning, project management, change management and group process.
Ability to work effectively, both independently and as part of a team.
General knowledge of current health care issues and trends.
Ability to exercise sound judgment, critical thinking and effective decision-making.
Ability to respond to changing priorities and unforeseen circumstances.
Ability to effectively manage budget and staff resources.
Demonstrated computer literacy and word-processing skills.


A Master’s degree in Health or Business Administration, Leadership or Organizational Development or other related Master’s degree, plus seven (7) to ten (10) years of related organizational development experience, preferably in an Indigenous health care context. Significant study and experience in Indigenous cultural safety, anti-racism, bias, and related topics. Additional desired training/skills such as facilitation, strategic planning, communications, human resource management, leadership development, teaching, business and finance. Self-identified Indigenous candidates are preferred. Valid BC Driver’s License. Personal vehicle required as travel within the geographic area may be required.


Strategic Alignment and Leadership:
Supports the development and implementation of the Indigenous Wellness & Reconciliation Action Plan in alignment with PHC’s Mission, Vision, Values, strategic directions, goals and objectives.
Identifies, leads and actively promotes Indigenous cultural safety priorities and strategies throughout the organization including by providing expert advice across the organization on Indigenous cultural safety, participating in major organizational initiatives from an Indigenous cultural safety perspective, and providing coaching and advice to PHC leaders on Indigenous cultural safety.
Builds influence and trust with PHC leaders, medical staff and other stakeholders through effective communication and collaboration. Functions as an organizational resource and internal point of contact for Indigenous cultural safety initiatives and strategies.
Coordinates and collaborates with internal and external stakeholders and working groups to advance progress and monitor the effectiveness of projects/initiatives, including troubleshooting and resolving issues or concerns. Participates on organizational, local and provincial committees representing PHC with Indigenous health leaders and partner organizations.
Leads and/or supports meetings, processes, and reports to both internal and external leadership stakeholders related to the embedding of Indigenous cultural safety across PHC.

Organizational Development, Capacity-Building, and Integration:
Promotes and integrates Indigenous Cultural Safety throughout all facets of PHC’s operations by identifying and/or implementing strategies to actively build leadership capacity within the organization towards Indigenous cultural safety, including in the areas of policy development, education and training, applied tools and resources, research and data, and recruitment and retention.
Develops training programs, curricula and materials as needed. Delivers training as appropriate and/or organizes training delivery. Ensures the effective promotion, execution and evaluation of related training programs.
Develops Indigenous cultural safety tools, guides, and related materials designed to provide practical guidance to enhance the capacity of PHC staff in Indigenous cultural safety.
Provides expert advice and input into the integration of Indigenous cultural safety, methodologies, and rights into PHC’s processes of research and data.
Leads and oversees the identification of measures and evaluation approaches in Indigenous cultural safety at PHC.
Provides expert advice and input into the integration of Indigenous cultural safety and enhancement of Indigenous peoples within the workforce of PHC.
Provides expert advice, input, and development of PHC corporate policies to firmly embed anti-racism, cultural humility, and Indigenous cultural safety.
Regularly reviews and evaluates organizational development and evaluation models and methodologies to incorporate best practices.
Identifies, initiates and facilitates opportunities to partner with health organizations, regional entities, community agencies and private partners in Indigenous cultural safety development at PHC and across the health system in BC.
Project Management:
Leads the completion of business cases, operational reviews, needs assessments and environmental scans to identify viable organizational objectives, directions and options.
Identifies and ensures the expedited resolution to problems or barriers to enable successful completion and sustainment of initiatives. Understands and develops contingencies to manage the related risks of initiatives.
Develops proposals and fundraising materials to create, expand and improve Indigenous cultural safety initiatives.
Leverages internal resources and supports across the organization to enable success of program initiatives.

Management & Administration:
Oversees organizational development initiatives for Indigenous Wellness & Reconciliation, including planning, overseeing the assignment of work and performance of assigned duties, and developing processes for evaluation and measurement of outcomes.
Recruits, selects, hires and manages staff and contractors as needed. Monitors and conducts performance evaluations, recommends training and development, undertakes disciplinary action if required including termination, and ensures appropriate staff recognition.
Reports out on Indigenous cultural safety activities, including project updates, annual reports, committee updates and other reports as required.
Manages contractual relationships with external consultants as required.
Provides oversight of project budgets, reporting on variance and adjusting operations as needed.
Performs other related duties as required.