CST Business Analyst

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Summary

The Business Analyst is an integral team member responsible for providing leadership in the analysis, documentation, prioritization, and alignment of requests and requirements for the Clinical & Systems Transformation (CST) Project - a joint undertaking between Vancouver Coastal Health (VCH), Provincial Health Services Authority (PHSA) and Providence Health Care (PHC) to complete a large-scale transformation of clinical practices and systems that will transform health care delivery that will connect patients and health professionals with timely, accurate and relevant clinical information to provide seamless, quality personalized care.

Skills

Superior analytical skills for data, documentation and workflows, including the ability to comprehend, analyze and resolve complex issues and present information in concise meaningful ways.

Highly developed business writing and verbal communication skills with the ability to document work appropriately.

Knowledge of project structures; business case development; contract management; documentation of workflows; health care setting and analytical tools.

Demonstrable skills planning scope, directing staff members, handling change requests, impacts, and tracking tasks, actions, risks, issues and impacts.

Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills.

Technical writing experience is considered an asset.

Knowledge of information technology applications and outcomes achieved through new platforms

Demonstrated ability to exercise tact, good judgment and initiative, deal with frequent and random changes; make decisions for a wide variety of complex business matters.

Demonstrated ability to use database, spreadsheet and word processing software at an advanced level.

Physical ability to perform the duties of the job.

Education

Master’s Degree in Business Administration, Clinical Informatics, or related discipline, plus a minimum of five (5) years’ recent, related experience in health care or information management, or an equivalent combination of education, training and experience.

Duties

Liaises with stakeholders to understand structures, policies, workflows, requirements and operations.

Acts as an advisor to the Project Management Office by assessing project risks, identifying risk mitigation strategies and opportunities and monitoring risk throughout the life cycle of the project. Recommends solutions to achieve goals and outcomes.

Supports testing; the development of training and implementation materials; and process definition and design.

Provides project management support to manage, coordinate and monitor the project and key deliverables.

Gathers, analyzes and summarizes data; collates and presents findings.

Establishes and maintains processes, policies, procedures and project control documentation. Monitors and evaluates process efficiency.

Supports the project’s governance structure, including the development of meeting materials, escalation of decisions, maintenance of decision/action logs and preparation of meeting minutes.

Interacts with stakeholders at all levels; receives input from stakeholders; prepares reports for all levels of governance and stakeholders.

Understands, documents and communicates requirements, decisions, changes and results.
 
Speaks to technology requirements and business needs.

Creates workable solutions to address business problems.