Clinical Research Coordinator, BC Centre On Substance Use

Work Area: 
1045 Howe St.
Base Site: 
1045 Howe
Regular Full Time
Job Category: 
Management/Non Union
Mental Health


Reporting to the respective Principal Investigator, Clinical Research Manager or designate, the Clinical Research Coordinator (CRC) assists the Principal Investigator (PI) in the planning, implementation, and conduct of provincial, national, and international clinical research studies focused on substance use and related harms. The CRC acts as the primary administrative point of contact for internal research staff and the operational liaison for hospital staff, other research organizations, funding agencies and regulating bodies. The CRC supports, facilities and coordinates multiple clinical research studies and study participant activities including recruiting, screening, enrolling and following study participants, ensuring compliance with study protocols, and supporting the participants through the study process. Supervises data collection activities ensuring that data is submitted on a timely basis, source documentation is accurate and complete, and that all ethical and regulatory requirements are met. Assists in development the Standard Operating Procedure (SOPs), write ethics application, and prepares and submits reports to external bodies. The CRC supervises, supports the training and mentoring of personnel conducting interviews and other research staff. Schedules interviews, participates in interviews, and develops interview tools. Contributes to communication strategies to recruit participants and liaises with community partners to build awareness and partnerships as required.


The British Columbia Centre on Substance Use (BCCSU) is a provincially networked organization with a mandate to develop, help implement, and evaluate evidence-based approaches to substance use and addiction. As a research centre of Providence Health Care Research Institute and a University of British Columbia Faculty of Medicine Centre, the BCCSU’s vision is to transform substance use policies and care in BC by translating research into education and evidence-based care guidance. By supporting the collaborative development of evidence-based policies, guidelines and standards, the BCCSU seeks to improve the integration of best practices and care across the continuum of substance use, thereby serving all British Columbians. The BCCSU seeks to achieve these goals through integrated activities of its three core functions: research and evaluation, education and training, and clinical care guidance.
The BCCSU values and respects all members of its communities, each of whom individually and collaboratively make a contribution to transforming care, education, training, and research in this area.


Demonstrated knowledge of medical terminology, completing research questionnaires, reviewing and collecting data from charts and maintaining related records.
Strong understanding of randomized controlled trial and epidemiologic and research principles, and experience in interpreting randomized controlled trial and epidemiologic data.
Demonstrated knowledge and/or experience working in addiction, public health, health services, HIV and hepatitis.
Knowledge and skill in recruiting and screening potential study participants.
Demonstrated ability to organize, coordinate, and manage research projects and/or grant-based programs, and supervise data collection activities.
Demonstrated ability to organize and prioritize workload, handle multiple assignments effectively and meet deadlines.
Experience in preparing documents, reports, and communication materials.
Excellent project organization, implementation, and networking skills.
Excellent intrapersonal and written communication skills.
An understanding of and sensitivity to diversity issues.
Excellent research skills, with an ability to analyze results.
Demonstrated computer literacy with Microsoft Office suite and database management skills.
Strong analytical and planning skills.


A level of education, training and experience equivalent to a Master’s degree in Health Sciences, Epidemiology, Public Health, or related field;

Understanding of the academic research process acquired through both practical and/or academic experience.
Minimum two years’ experience working in a complex research environment and clinical healthcare setting.
Experience supervising research interviews and front line research staff is an asset.
Certified Clinical Research Professional (CCRP) is an asset.
Good Clinical Practice (GCP) and Ethical Conduct for Research Involving Humans (TCPS2) is an asset.


Assists Principal Investigation with regulatory and study start up activities, including liaising with researchers, hospital staff, and other stakeholders, and procuring space, equipment and study materials.
Assists with research proposal and protocol development and implementation. Ensures adherence to appropriate procedures and practices for patient consent and ethical review in studies by following good clinical practice (GCP); including standard operating procedures (SOP) development, REB applications and meeting Health Canada regulatory and industry sponsor requirements.
Recruits, screens, enrolls and follows study participants; ensuring compliance with study protocols. Participates in randomization process and assignment study participants.
Builds relationships and trust and supports the participants through complex study process and protocol. Conducts informed consent process.
Records participant attendance and activity, conducts follow-up visits, administers questionnaires, and collects data from existing and former participants. Observes and reports any adverse safety events to physician/nursing staff.
Schedules interviews and staff conducting interviews, participates in ongoing interviewer training and interviewer supervision to support efforts to ensure data integrity.
Supervises and/or mentors research staff (e.g., Clinical Research Assistants, Trainees, Peer Research Assistants) by performing duties such as providing guidance and direction on study protocols/processes (e.g., the interview process, questions, difficult participants, data entry), participating in the recruitment and selection, providing orientation and training, monitoring staff performance and providing feedback to the Principal Investigator.
Supervises data collection process by overseeing data entry procedures and/or entering data into Electronic Data Capture System in accordance with specific study requirements. Manages discrepancies. Enters information in safety and risk monitoring modules.
Assists PI with preparation of data files to evaluate the quality of the data and identify ways to validate data and enhance quality control of data.
Completes chart reviews and abstracts data from medical records used for research or future studies.
Performs administrative tasks associated with the day-to-day operations of research studies and projects including paying stipends to participants, keeping record of payment, maintaining study documentation (paper and electronic), etc.
Conducts basic sample collection and/ or diagnostic testing on participants if required.
Liaises with and assists community research partners, BCCSU staff and research participants around issues of study enrollment, study protocol procedures, study participation and study findings.
Contributes to the design and creation of communications and public relations tools; coordinates meetings among community, staff, research teams, and support staff.
Works closely with professionals in the community. Partakes in the creation of publicity to promote research and capacity-building, provide information to and between a wide range of organizations and groups.
Supports, develops, and evaluates strategies that encourage community participation in research activities.
Performs other related duties as required.