President and Chief Executive Officer
Fiona Dalton became President and Chief Executive Officer of Providence Health Care on April 23, 2018.
Ms. Dalton holds a BA Honours in Human Sciences from The Queen’s College, Oxford University. She received an Honorary Degree of Doctor of Science from the University of Southampton in 2017.
Ms. Dalton has amassed over 27 years of increasingly senior health care experience, distinguishing herself as a values-based leader, cultivating ethical and progressive organizational cultures that put patients and residents first. Under her previous leadership as the CEO of University Hospital Southampton NHS (National Health Service) Foundation Trust in the United Kingdom, the NHS’s Care Quality Commission ranked the hospital as ‘Good’ overall and ‘Outstanding’ in the “Well Led” category.
Ms. Dalton is passionate about improving patient outcomes and organizational performance by focusing on improving quality, safety, staff wellness, staff engagement, and fiscal and environmental stewardship. She is an ardent champion of enabling and spreading research and innovation – from ideas formulation to pilot-implementation to scaled-up commercialization – that have positive real-world impacts.
As CEO of Providence, Ms. Dalton has led the organization in achieving key recent milestones, including:
- Provincial government approval of a new $2.2-billion hospital (St. Paul’s Hospital, Vancouver, British Columbia), being constructed for completion in late 2026.
- Development of a comprehensive Indigenous Wellness & Reconciliation Action Plan.
- Establishment and launch of a new sister organization – Providence Living – to focus on developing new seniors care solutions.
- Commencement of a new long term care seniors’ community project in Vancouver, modeled on European “dementia villages.”
- Becoming a founding member of the Canada Digital Technology Supercluster, and partnering on key projects with private and public industry to help make Canada a global hub for digital technology innovation.
- Expanding Providence’s substance-use and harm-reduction services, including opening Canada’s first and only in-hospital Overdose Prevention Site and launching a virtual version of Providence’s Rapid Access Addictions Clinic.
- Launch of Providence’s innovation ecosystem, including Providence Health Care Ventures, to enable commercialization of technology-driven solutions.
- Achievement of “Exemplary Standing” from Accreditation Canada for Providence’s 2022 Accreditation Survey.
Ms. Dalton’s diverse health care experience, her commitment to Truth & Reconciliation with Indigenous People, her emphasis on collaboration, innovation, organizational culture, performance excellence, and her focus on staff/physician engagement and patient involvement are leading Providence in helping to transform health care for all British Columbians.
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