Hemodialysis re-design wins 3M quality award (St. Paul's Hospital)
The hemodialysis team at St. Paul’s Hospital has won a prestigious national award for a care model redesign that improved patient care and saved close to $700,000. The Canadian College of Health Leaders recognized the team for undertaking the transformational redesign with the 3M Health Care Quality Team Award (Acute Services Category) in Charlottetown, PEI.
The redesign involved completely rethinking the way care is provided on the unit. The unit’s traditional model of care consisted of three patients to one nurse (3:1) regardless of patient needs or acuity. Instead, the team co-located patients with similar needs (based on an acuity scale), allowing the team to support a 2:1 ratio for higher acuity patients, while patients with fewer needs could receive a 3.5:1 ratio. As a result, the team could better personalize patient care.
“These changes allowed us to address patients’ needs more quickly, and with a more personalized approach,” said Michele Trask, Operations Leader for the unit. “We wanted to find a way to allow patients to become more involved in their care.”
Canadian Healthcare Technology
Providence Health Care President and CEO Dianne Doyle