Brenda McKnight, Physiotherapy Site Leader, Holy Family Hospital

Whether it’s simply being able to go home with supports or walking independently again, many patients in Holy Family Hospital’s Rehabilitation Centre face tough roads ahead. Physiotherapist Brenda McKnight has watched countless people achieve their goals.

“We have success with a lot of our patients; a lot of them do improve and overcome tremendous hurdles. If somebody is motived and has family support, they often do really well despite their physical limitations,” says Brenda, who’s worked with Providence Health Care for over 15 years.

As the Physiotherapy Site leader for the facility, Brenda treats patients and has administration responsibilities. She primarily works with people who have had strokes; it’s something she really enjoys.

“The effects of a stroke are really far-reaching,” she says. “I enjoy seeing patients progress.”

Brenda says it’s the people who make the hospital such a great place to work. 

“The people who work at Holy Family are so supportive and approachable. It’s such a great feeling to come to work and be supported by the people you work with.”

Contributing to CST

Brenda offered her expertise to the Clinical & Systems Transformation (CST) project as part of the Clinical Documentation design team.

“I think we needed to make this move and get on board with electronic documentation. It is the way to go,” says Brenda.

Since physiotherapists work in such vastly different areas across the three Health Organizations, Brenda and the other subject matter experts aimed for documentation that was all-encompassing and thorough. To achieve this, they sought feedback from hundreds of physiotherapists across BC.

She says it was a challenge building documentation within the confines of the system that will work for everyone. But that’s exactly what they aimed to do.

One benefit is if a staff member is going to do an assessment in an area they don’t typically work in, they can use the reference text in the documentation to cue them with what to check – rather than use paper charts that don’t have that ability. The documentation will help them determine what tests they might need to use and how to effectively use the tests.

Brenda says it will take time to get used to the new clinical information system, but it will be worth it. She motions to paper piled on a desk and heavy charts hanging on the wall – work that will be entered electronically once CST goes live at the hospital.

“It will replace all those little sticky notes we currently use because we’ll be able to do that in the system. It’s not going to be completely paperless, but it’s going to be paper-light – which is a huge leap forward.” 

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