Interviewer, BCCSU

REQ: 
PHC19-116544
Work Area: 
BCCSU
Base Site: 
611 Powell
City: 
BC
Status: 
Temporary Full Time
End Date: 
Apr 1, 2020
FTE: 
0.00
Job Category: 
Administrative/Clerical
Category: 
Corporate
Hours: 
0800-1600

Summary

Reporting to the Research Coordinator and Observational Research Manager, the Interviewer operates as a member of a multidisciplinary, collaborative research team. The Interviewer recruits and prescreens potential study participants, conducts structured interviews of eligible research participants enrolled in various research studies; and assists in data collection, data cleansing, and data entry resulting from interviews. The Interviewer also performs outreach activities and connects people with community services as required.

Skills

  • Exceptional communication skills, both oral and written. 
  • Excellent interpersonal skills including conflict management / crisis resolution skills. 
  • Organized with meticulous attention to detail. 
  • Ability to work independently and in a team setting. 
  • Familiarity with Metro Vancouver (for Outreach) and community services related to addictions, mental health, and homelessness in the Downtown Eastside and Downtown South. Knowledge of services for youth an asset. 
  • Demonstrated computer skills including experience in Microsoft Office Suite (Word, Excel) and proficiency with data entry. 
  • Excellent time management and data entry skills. 
  • Demonstrated ability to establish priorities and meet deadlines. 
  • Demonstrates professional judgment when supporting participants and referring to appropriate services. 
  • Physical ability to perform the duties of the position. 

Education

  • High School diploma or equivalency required. 
  • Bachelor’s degree in health care, social services or social sciences preferred. 
  • Two years’ experience in frontline services. Preference for experience in Vancouver’s Downtown Eastside. 
  • Experience working with marginalized populations, such as people with substance use disorders, mental health issues, and unstable housing. 
  • Experience with semi structured or structured interviewing techniques. 
  • Research experience or training is an asset. 
  • Current CPR and naloxone administration training an asset. 

Duties

  • Recruits potential participants, provides information and answers questions about research studies. 
  • Prescreens potential research subjects in person according to study protocols and enrolls eligible participants. 
  • Conducts quantitative structured interviews with eligible participants and performs outreach for follow up interviews. 
  • Conducts outreach and interviews off site at community services and/or other facilities with varying environments (e.g. drop-in centres, shelters, non-profit residences, private SROs, health care facilities, public spaces in inner city setting) using approved transportation options. 
  • Adheres to informed consent procedures and ethical guidelines for research involving human subjects. 
  • Reviews questionnaires for completeness and accuracy. 
  • Ensures policies and procedures for data management are followed and all documents are entered and filed as required by ethical guidelines. 
  • Responsible for processing participant honoraria, including paying participant and recording honoraria for daily float reconciliation. 
  • Transports blood samples to St. Paul’s Hospital for HIV/HCV and STI testing as needed. 
  • Participates in knowledge translation presentations to community organizations as needed. 
  • Assists with training staff on data collection protocols as needed. 
  • Refers participants to appropriate services and/or provides initial support when required. 
  • Performs other related duties as required.