Indigenous Health Worker

Work Area: 
Indigenous Health & Wellness
Base Site: 
St Paul's Hospital
Regular Full Time
Job Category: 
Support Services
Acute Care Hospital
Mental Health
Mon, Wed & Fri: 8:00am-4:00pm, Tues & Thurs: 11:00am-7:00pm

St Paul’s Hospital Indigenous Health Team is a small program with a big future. Led by indigenous health workers, the team provides cultural care and support to admitted patients across the hospital and across the spectrum of care, including critical care and palliative care. The team leads a Talking Circle in our Sacred Space every week and are central in educating health care staff about indigenous health and wellness and cultural safety and humility. If you are passionate about indigenous health care and would enjoy the challenge of a diverse role in a busy urban hospital, this is the team for you.


Reporting to the Team Leader, Indigenous Health, and in collaboration with the program staff and applicable clinical leaders and staff, the Indigenous Health Worker is responsible for providing support services to indigenous patients. The Indigenous Health Worker responds to referrals from inpatient units and participates in the development of a Cultural Care Plan by interviewing clients to identify problems and needs, assisting with collecting relevant records and documenting client’s progress in interdisciplinary records. Monitors clients in accordance with treatment objectives; observes behaviors and symptoms and documents observations in accordance with standard procedures. Establishes rapport with client and provides emotional and supportive counseling. Facilitates and coordinates services with community partners of the PHC Indigenous Health Team, health care professionals and use of community services/resources; acts as an advocate for clients and families, provides information on community services and program resources. Plans, organizes, facilitates and leads/co-leads groups, cultural activities and cultural ceremonies. Participates in team meetings, providing input and supports a variety of clerical duties including answers phone, taking messages, responding to routine inquiries, greeting visitors, preparing and maintaining files and sorting/distributing mail.


Knowledge of diverse Aboriginal cultures and traditional practices.
Knowledge of community, social and health resources.
Knowledge of substance misuse and problems encountered by chemically dependent individuals; basic understanding of behavior management.
Ability to communicate effectively both verbally and in writing.
Ability to organize work.
Physical ability to carry out the duties of the position.
Ability to deal with others effectively.
Ability to operate related equipment.


Completion of a Certificate in Aboriginal Health from an accredited academic institution, plus one (1) years’ of recent Indigenous Health Care experience including working with clients and their families (which may include experience in substance misuse), crisis management, conducting and teaching cultural humility, cultural safety and cultural competence.


Monitors clients in accordance with treatment objectives; observes behaviors and symptoms and documents observations in accordance with standard procedures. Recognizes anticipated/unanticipated client responses to the recovery process; provides verbal reports on changes in client’s appearance, behavior, and/or health.

Establishes rapport with clients based on respect; provides emotional support and supportive counseling, assists with providing cultural support to clients and families etc. Recommends/discusses changes to treatment goals with health professional team.

Assists clients with the development of life skills and healthy lifestyles; assists with connecting clients to cultural activities and community supports and assists clients with interpersonal communication and acts as a role model to facilitate appropriate behaviors. Participates in activities to support skill development

Participates in case planning; interviews clients to identify problems/needs, assists with collecting relevant records, documents client’s progress. Facilitates and coordinates services with medical and cultural professionals and use of community services/resources; acts as an advocate for clients, provides information on community services.

Plans, organizes, facilitates and leads/co-leads groups, cultural activities such as, Talking Circle, relapse prevention, social support groups, and social activities, depending on the needs of the clients.

Maintains cultural resources for participants; creates culturally inviting environments and advocates for Aboriginal program participants.

Participates in team meetings, continuing education, conferences, and/or corporate initiatives by methods such as providing input, presenting relevant material, and acting as an advocate for the goals and objectives of the program.

Collaborates with administrative staff as required in performance of a variety of clerical duties; answers phone, takes/relays messages, responds to routine inquiries, greets visitors, prepares and maintains files, sorting/distributing mail.

Engages in team planning activities; attends meetings, reviews team policies and procedures and provides feedback to others regarding efficiency of processes/procedures relating to work duties.

Engages in educational activities; assists in the designing of curriculum, delivering training to diverse health professional teams, evaluating effectiveness of training.

Performs other related duties, as required.