Indigenous Cultural Safety Coordinator

Work Area: 
Indigenous Reconciliation
Base Site: 
St Paul's Hospital
Regular Full Time
Job Category: 
Management/Non Union
Patient Care Support
Support Services

Come work as a Coordinator, Indigenous Cultural Safety with Providence Health Care (PHC)! Providence Health Care is looking for a Coordinator, Indigenous Cultural Safety to join our team! As the Coordinator, you bring your knowledge of Indigenous Peoples, specifically BC’s First Nations as well as facilitation skills to provide Indigenous Cultural Safety (ICS) training.


Within the context of a client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.

Providence Health Care (PHC) is committed to the process of Truth and Reconciliation with Indigenous Peoples. In September, 2017, PHC made a commitment towards improved health and wellness for Indigenous Peoples in BC, signing a Declaration of Commitment to Cultural Safety and Humility in Health Services Delivery for First Nations and Aboriginal Peoples in British Columbia in partnership with the First Nations Health Authority.

Reporting to the, Director, Indigenous Wellness, Reconciliation and Partnerships, the Indigenous Cultural Safety Coordinator is responsible for supporting the commitment to advance Indigenous Cultural Safety (ICS), Indigenous Wellness Reconciliation (IWR), and the practice of cultural humility at Providence Health Care. The role will involve supporting the ongoing development and implementation of PHC’s ICS training programs and IWR Framework for Action under the leadership of the Director, Indigenous Wellness, Reconciliation and Partnerships, in a way that is relevant to the values and strategic directions of PHC with the goal of enhancing PHC’s Commitment to advancing Indigenous wellness, and the process of Truth and Reconciliation with Indigenous Peoples in BC.


Knowledge and understanding of Indigenous Peoples, specifically BC’s First Nations and histories in BC and Canada.
Knowledge and understanding of the social determinants of health for Indigenous Peoples.
Demonstrated ability to communicate effectively both verbally and in writing.
Demonstrated skills in assessing and managing conflict in often cross cultural, emotionally charged, and complex learning environments.
Demonstrated ability to work with Indigenous communities and partners and build positive and meaningful relationships.
Demonstrated ability to lead, problem solve, and utilize team building skills.
Demonstrated ability to be self-directed, work independently and collaboratively in a work environment.
Demonstrated ability to deal with cultural issues sensitively.
Demonstrated ability to design education material and lesson plans.
Demonstrated ability to facilitate Indigenous Cultural Safety (ICS) training.
Ability to utilize strong interpersonal skills to deal with others effectively including strong critical thinking and problem solving skills.
Proven ability to work well under pressure, either related to deadlines or unforeseen circumstances.
Ability to operate related equipment, including computer hardware and software.
Physical ability to perform the duties of the position.


Undergraduate degree in Education or a related discipline or an equivalent combination of education, training and experience. Master’s Degree in Adult Learning or Social Work is an asset. Two (2) years’ recent, related experience in coaching, mentoring, training, conflict resolution and provision of facilitation of Indigenous Cultural Safety curriculum. Two (2) years’ experience working for an Indigenous organization/program. Experience in a health care or research setting is an asset.


Supports the development and implementation of Indigenous Cultural Safety (ICS) education training curriculum materials across PHC, including adaptation into virtual mediums.
Supports administration of the ICS Training Program, including organizing and setting training schedules, invoicing and processing, preparing and sending participant training packages and managing communications.
Plans and manages logistics for training sessions, including room or virtual meeting logistics, catering, facilities, preparation and delivery of education and training materials.
Facilitates the in-house ICS Training Program along with the support of fellow ICS Program staff. Supports ongoing activities to improve cultural safety at PHC.
Collaborates with departments across PHC to support the development of appropriate site-specific ICS training materials and curricula to ensure staff are provided educational opportunities to support the ongoing practice of cultural humility.
Tracks progress of the ICS Training Program and monitors and reports on the status and major issues/obstacles encountered. In collaboration with the Director, Indigenous Wellness, Reconciliation and Partnerships, identifies and supports resolution to problems or barriers.
Supports development and implementation of PHC’s Indigenous Wellness & Reconciliation (IWR) Framework for Action across PHC.
Maintains an understanding of schedule(s), deliverables, and commitments as set out in PHC’s IWR Framework for Action. Executes according to plan ensuring the successful and coordinated completion of all components.
Supports staff to connect to specific ICS training resources (i.e., Trauma Informed practices, Decolonizing Addiction, Indigenous Harm Reduction).
Prepares reporting materials, including written reports, briefing documents, and presentations. Monitors period, quarterly, mid-year and year-end budget expenditures and reports variances.
Performs other related duties as required.