Booking/Scheduling Clerk

REQ: 
PHC19-118897
Work Area: 
RAAC
Base Site: 
St Paul's Hospital
City: 
Vancouver
Status: 
Casual
FTE: 
0.00
Wage: 
$22.49-22.49
Job Category: 
Administrative/Clerical
Category: 
Acute Care Hospital
Community
Mental Health
Hours: 
0830-1630

The Rapid Access Addiction Clinic (RAAC) is a short-term outpatient clinic designed to provide consultation and stabilization for clients with substance use disorders. Based out of St. Paul’s Hospital, the Rapid Access Addiction Clinic provides a safe space where clients can get specialized addiction medicine service and care from an interdisciplinary team. If you have experience with trauma-informed practice and want to contribute to a healing environment this is the opportunity for you!

Summary

Reporting to the Operations Leader, Mental Health, performs a variety of related clerical duties such as

  • booking outpatient appointments, drafting routine correspondence, directing patients, typing a variety of materials, and answering the telephone and relaying messages. 
  • Maintains departmental filing systems and policy and procedure manuals, and prepares monthly reports. 
  • Arranges meetings as directed, and transcribes minutes or notes.

Skills

Ability to keyboard at 55 wpm. Ability to communicate effectively both verbally and in writing. Knowledge of medical terminology. Ability to deal with others effectively. Physical ability to carry out the duties of the position. Ability to organize work. Ability to operate related equipment.

Education

Grade 12, plus two years’ recent related experience or an equivalent combination of education, training and experience.