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2007/08 ANNUAL REPORT

Providence Health Care
Honouring the "Givers" Tells the Providence Story

When we look at performance benchmarks in health care, we report statistics, ratios and timing. Our financial reports show where money came from and where it was spent. What these numbers don’t reveal is who’s behind these advances, these positive outcome measures and these care delivery improvements. This annual report includes the numbers and balance sheets we use to report to our community, but it also features the special people at Providence who understand that health care is not about numbers — it’s about relationships, caring, families and positive experiences.

As you read, you will meet just a few of the dedicated individuals who are the heart and soul of Providence Health Care. Their stories of commitment — above and beyond their job description — are worth reading. When we went looking for these stories to help us report on the past year, we found hundreds. The few stories selected are just the tip of the iceberg. The real point of these stories is to show how Providence-run facilities are special because of the people inside.

In this report we have also documented our growth and development, particularly as it relates to improved care. A large part of our effort to improve care focuses on research, particularly in our provincial areas of emphasis, which include heart and lung diseases, HIV/AIDS, seniors’ care, renal care and mental health and addictions.

Renewing St. Paul’s Hospital
Increasing pressure to deliver services to patients and residents from across BC fuels the growth that we’re experiencing at Providence Health Care. Now that we have the residential-focused Campus of Care underway at our former St. Vincent’s site, this pressure continues to focus our attention on the renewal of St. Paul’s Hospital, a building that cannot meet the needs of the acutely ill population it serves.

As we described in last year’s annual report and to our stakeholders in a myriad of face-to-face meetings, we are seeking a "two site solution" to rebuild St. Paul’s. One site will be a state-of-the-art facility that can provide the best health care services anywhere in the world.
The second site would be the current St. Paul’s Hospital building, adapted to provide clinics and services most needed by downtown and West End residents.

The inability of the existing building to meet current needs is a great concern.
We at Providence are working closely with all stakeholders and decision makers to move this project forward as quickly as possible to deliver the specialized care that British Columbians need and deserve.

Click on the link below to download a printable pdf file of PHC's 2007-2008 Annual Report, titled – Care, givers.

Dianne Doyle
President and CEO

Kip Woodward
PHC Board Chair

Providence Health Care's Annual Report for 2007/08 (pdf)

Providence Health Care's Annual Report for 2006/07 (pdf)

Providence Health Care's Annual Report for 2005/06 (pdf)

Providence Health Care's Annual Report for 2004/05 (pdf)

Providence Health Care's Annual Report for 2003/04 (pdf)