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| Our Annual Report | ||||
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Health care has always been a complex field. And with each passing year, new discoveries, new technologies, new specialties and new treatments seem to increase this complexity, along with our knowledge and abilities to cure illnesses and heal the sick.
It can be easy to lose sight of the most important aspect of our system – that, at the heart of it, it’s every individual’s continuous and selfless contributions that have momentous impacts on the lives of patients and residents.
Our challenge becomes how to take the small daily differences each of us makes, and effectively add them up to make big differences that improve care and strengthen our complex system for the future.
It requires continuous improvements in planning and building integrated and inter-dependent systems and networks, where individuals, teams and technologies work seamlessly together to meet patient and resident needs.
Most importantly, success requires a common vision, shared values and a collective buy-in by all our care personnel and volunteers working with patients, residents and families to collaboratively deliver our mission.
At Providence Health Care, the unifying force and key enabler to our success is our unique, values-based organizational culture. It’s a culture derived from the commonality of history of our five Founding Congregations of Sisters and the values they espoused in delivering their mission of care to society’s most vulnerable.
Our culture inspires innovation, excellence and compassionate care and fosters collaboration – between individuals, teams, programs, health authority partners, governments and others – to ensure new knowledge and care solutions can be applied as widely and effectively as possible.
More and more, these solutions rely upon integration of diverse services, expertise, programs and processes to ensure patients get the right care, in the right place at the right time.
In this community report, we highlight only a small portion of the contributions and successes of our care providers and medical staff over the past year, in collaboration with the Ministry of Health, our partner health authorities and universities.
Importantly, we worked closer than ever with our key partner, Vancouver Coastal Health, to deliver high-quality services, improve care quality and outcomes, reduce costs, and find efficiencies through innovation and administrative cost reductions.
We placed great emphasis on patient- and resident-centered care, to enable better and safer care. We continued developing chronic disease management care models, and primary care and prevention strategies to enable earlier interventions and more cost-effective solutions. We continued to demonstrate provincial, national and international leadership in numerous research and care initiatives, including in the areas of HIV/AIDS, heart and lung, telehealth and seniors care.
We are proud that Providence has some of the finest individuals contributing to the province’s health care system.
The difference they make in the lives of British Columbians is invaluable. Dianne Doyle Geoff Plant Providence Health Care's Annual Report for 2010/11 (pdf) Providence Health Care's Annual Report for 2009/10 (pdf) Providence Health Care's Annual Report for 2008/09 (pdf) Providence Health Care's Annual Report for 2007/08 (pdf) Providence Health Care's Annual Report for 2006/07 (pdf) Providence Health Care's Annual Report for 2005/06 (pdf) |
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